Whether your policy pays for mold removal comes down to one question: what caused it?
Usually covered
- Mold following a burst pipe, failed water heater or appliance line (burst pipe water damage).
- Mold after water used to put out a fire.
- Mold after a sudden roof failure in a storm.
Usually not covered
- Mold from humidity or condensation (most attic and basement mold).
- Mold from a long-term slow leak the insurer considers neglected maintenance.
- Groundwater flooding without a separate flood policy.
- Sewage backup without a sewer backup endorsement.
Mold sub-limits
Many Connecticut policies cap mold at $5,000–$10,000 even on covered claims. Check your declarations page for "fungi, wet rot or dry rot" limits.
How to document a claim
- Photograph everything before touching it.
- Stop the water source and note the date and time.
- Call your carrier within 24–48 hours.
- Get a professional inspection with moisture readings.
- Keep receipts for emergency mitigation.
We handle documentation and direct billing on covered claims for water damage restoration and mold remediation throughout Connecticut, including Bridgeport, Waterbury and Norwich.